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Customer Service We strive for the best service possible. We value you as a customer and are here for you when you have any questions or comments. Please call us at 212.380.6855 Monday through Saturday 9 AM to 5:00 PM Eastern Standard Time and we will try to assist you in any way we can. Transactions We accept most major credit cards via our online secure or by telephone. If you need to place a telephone order, call us at 212.380.6855. * Prices subject to change without notice. Shipping Orders within the United States are shipped by UPS Ground. A shipping charge of $12.00 will be added to all jewelry orders equal to or less than $265.00. Enjoy complimentary shipping for any jewelry order that exceeds $265.00. Overnight and international service charges will be calculated on a case by case basis. Tax New York sales tax will be added to orders shipping to all addresses in New York State. Return Policy All jewelry comes with a 30-day money-back guarantee, minus a 10% re-polishing fee. Because I donate 40% of all Inspiration and Inspiration2 bracelet sales to a charity (The Parkinson’s Unity Walk: www.unitywalk.org), they are eligible for a 50% refund (60%-10% re-polishing fee). For a prompt refund, simply return the jewelry to: Dave Stevenson P.O. Box 3753 New York, NY 10185 If you have further questions that are not covered in the text above please feel free to email us at dave@artinjection.com |
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